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Returns & Exchanges

We want you to love your style, which is why we offer a 60-day return and exchange window for all unworn items in their original packaging. Whether you need a different size or a full refund, our hassle-free process ensures your satisfaction is our top priority.

1

Initiate Your Request

Log into your JustFab account and visit the 'Order History' section to select the items you wish to return or exchange.

2

Print Your Label

Generate and print your prepaid return shipping label directly from our site; a small return shipping fee may apply for refunds.

3

Package Your Items

Place the unworn items back into their original shoe box or apparel bag and secure them inside a shipping box with the label attached.

4

Ship and Track

Drop off your package at any authorized carrier location and keep your tracking number to monitor your return's progress to our warehouse.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing